What Great Bosses Know

Leadership lessons from The Poynter Institute

What Great Bosses Know about E-Mail Missteps

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September 16, 2009 12:05 PM PDT

Missteps with e-mail can undermine a boss's effectiveness. Great bosses know that e-mail can cause needless work, hard feelings and misunderstandings. They know how to avoid its pitfalls and leverage its strengths. The Poynter Institute's leadership and management expert Jill Geisler shares a simple, practical step managers can take to make their e-mails more effective.

Podcast Summary

In this Poynter podcast, sponsored by CUNY Graduate School of Journalism, Jill Geisler explains the things great bosses know, for anyone who hopes to be a great boss or to work for one.

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The Poynter Institute is a school dedicated to teaching and inspiring journalists and media leaders. It promotes excellence and integrity in the practice of craft and in the practical leadership of successful businesses. It stands for a journalism that informs citizens and enlightens public discourse. It carries forward Nelson Poynter's belief in the value of independent journalism.

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