What Great Bosses Know

Leadership lessons from The Poynter Institute

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September 28, 2009 11:04 AM PDT

Feedback is something employees crave and bosses should provide. Why is it that bosses overestimate the quality and quantity of the positive feedback they provide? The Poynter Institute's leadership and management expert Jill Geisler offers some insights into why the gap exists and what bosses can do about it.

Podcast Summary

In this Poynter podcast, sponsored by CUNY Graduate School of Journalism, Jill Geisler explains the things great bosses know, for anyone who hopes to be a great boss or to work for one.

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The Poynter Institute is a school dedicated to teaching and inspiring journalists and media leaders. It promotes excellence and integrity in the practice of craft and in the practical leadership of successful businesses. It stands for a journalism that informs citizens and enlightens public discourse. It carries forward Nelson Poynter's belief in the value of independent journalism.

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