What Great Bosses Know

What Great Bosses Know about Helping Staff Manage Time

Poynter Institute — Mon, 14 Dec 2009 16:39:35 GMT

Time management is much easier for supervisors when their bosses are in on the plan. Many middle managers tell me their struggles to get control of their time are exacerbated by some of the actions of their bosses. The Poynter Institute's leadership and management expert Jill Geisler shares a series of tips for bosses who want to help, not hinder time management.

What Great Bosses Know about Tips for Rookie Managers

Poynter Institute — Thu, 10 Dec 2009 16:50:14 GMT

Tips for rookie managers are important -- because many of them never had management training before or even after their promotions. In a Poynter Institute seminar for new managers, the group shared a list of top tips, and seminar leader Jill Geisler summarizes them in this podcast.

What Great Bosses Know about Incentives

Poynter Institute — Mon, 07 Dec 2009 03:18:38 GMT

Incentives are the way we let our best people know we value them. But what's a boss to do when the economy puts the squeeze on pay, perks and promotions? The Poynter Institute's leadership and management expert Jill Geisler looks at 8 approaches to successful incentives, even in tight times. She also offers advice to make certain the incentives don't backfire.

What Great Bosses Know about New Manager Mistakes

Poynter Institute — Wed, 02 Dec 2009 21:01:32 GMT

Brand new managers often step into the role of boss with little or no management training. As a result, they learn from trial and error. To minimize those errors, the Poynter Insitute's leadership and management expert Jill Geisler looks at the five most common errors new managers make and how to avoid them. She also takes on the challenge of "imposter syndrome" that bedevils both new and experience managers.

What Great Bosses Know about "No Thanks"

Poynter Institute — Sun, 29 Nov 2009 23:56:22 GMT

Saying "no" to requests -- assignments, tasks, favors, can be tricky for managers. Lacking an effective strategy for saying "no," they too often take on work they shouldn't be doing and they lose control of their time and priorities. The Poynter Institutes leadership and management expert Jill Geisler shares a strategy for saying "no" and why "maybe" isn't a good option.

What Great Bosses Know about Thanks

Poynter Institute — Mon, 23 Nov 2009 21:07:11 GMT

Thanks from a boss, when it is sincere and specific, is very powerful. Some bosses simply don't use that power, for reasons Poynter's leadership and management expert Jill Geisler notes in her column on Poynter.org. In this podcast, she shares a personal story of thanks she wrote to 100 staffers when she left her newsroom to join Poynter -- and hopes that you'll share your gratitude with your team this Thanksgiving week.

What Great Bosses Know about Quiet Leadership

Poynter Institute — Thu, 19 Nov 2009 12:27:30 GMT

Quiet leaders are often introverts. When I recently wrote about introverts and extroverts for my SuperVision column on Poynter.org, an introverted editor offered to add her tips for others like her, who may be more quiet than their extroverted colleagues, but have plenty to say. In today's "Great Bosses" podcast, I add more tips for introverted managers. Hope you enjoy. Jill Geisler Group Leader, Leadership and Management programs The Poynter Institute.

What Great Bosses Know about Morale

Poynter Institute — Mon, 16 Nov 2009 02:44:05 GMT

Morale can take a beating in tough times, but great bosses know that while no one wants a salary cut, money isn't the only driver of morale. The Poynter Institute's leadership and management expert Jill Geisler shares ten tips for building morale, even when budgets and staffing are tight. She talks candidly about whether bosses can ever make everyone happy.

What Great Bosses Know about Leading New Teams

Poynter Institute — Mon, 09 Nov 2009 04:01:40 GMT

Leading a new team is tricky. Great bosses know they need to make a strong and positive impression right from the start and avoid the mistakes that can undermine their credibility. The Poynter Institute's leadership and management expert Jill Geisler shares key do's and don't for managers taking over new teams.

What Great Bosses Know about Success

Poynter Institute — Sun, 08 Nov 2009 03:07:48 GMT

Success as an employee meant being a top performer. When employees move into management, the definition of success changes. Now it is all about helping others succeed - and that can be a challenging transition. The Poynter Institute's leadership and management expert Jill Geisler shares insights into how great bosses define their own success.

What Great Bosses Know about Public Speaking

Poynter Institute — Thu, 05 Nov 2009 03:39:36 GMT

Public speaking comes with the territory for leaders and managers, but not everyone is comfortable facing an audience. The Poynter Institute's leadership and management expert Jill Geisler draws on her background in broadcast journalism and her teaching experience to offer six helpful public speaking tips. You can read the text of this podcast on Poynter.org -- to see how she demonstrates the tips through her delivery on this recording.

What Great Bosses Know about Playing Favorites

Poynter Institute — Mon, 02 Nov 2009 00:49:12 GMT

Playing favorites isn't a bad thing -- provided bosses do it for the right reasons and share those reasons with the staff. Employees deserve to know how their colleagues earn plum assignments, schedules or perks. When they don't, they assume the wrong reasons. And there are plenty of wrong reasons for playing favorites. The Poynter Institute's leadership and management expert Jill Geisler gives advice and warnings about the art of playing favorites.

What Great Bosses Know about Micromanaging

Poynter Institute — Tue, 27 Oct 2009 20:10:36 GMT

Micromanagers aren't popular. But there are a variety of reasons why they behave as they do - ranging from fear to guilt to control-freakness -- to having a staff that isn't skills-ready for more independence. In tough economic times, it is tempting for even good bosses to micromanage for results. But there's a real danger involved. Poynter's leadership and management expert Jill Geisler explains.

What Great Bosses Know about Extroverts

Poynter Institute — Sun, 25 Oct 2009 18:54:31 GMT

Extroverts are energized by the connections they make with people. They think by talking. That might be helpful to some facets of the work of managers -- but being an extrovert can pose challenges. Great bosses understand how to get the best out of extroverts and minimize the worst aspects. And they know their own type well enough to be self-managing as well. The Poynter Institute's leadership and management expert Jill Geisler explains, and shares some true confessions about her "extrovert mistakes."

What Great Bosses Know about Introverts

Poynter Institute — Wed, 21 Oct 2009 18:55:20 GMT

Introverts aren't shy or antisocial, so why do some people assume that about them? Great bosses (who may be introverts themselves) know how exactly how to get the best from the introverts on their staff. The Poynter Institute's leadership expert Jill Geisler shares ten things great bosses should know about introverts.